Delivery - Collection - Communication

Delivery
Our aim is to get your order delivered to your desired destination as quickly, safely and economically as possible. CRT will look to manage delivery to suit your needs and have partnered with several logistical experts to assist in this important role.
We have a range of Fassacouche scratch render, Knauf and Johnstone’s thin coat / EWI systems and accessories in stock available for next day despatch.

Items will be despatched as and when they become available. Generally stocked items will be despatched next working day. Non-stocked / out of stock items will generally be despatched 3-5 working days from receipt at the CRT warehouse or within 48 hours if coming direct from manufacturer, dependant on availability.

Please ensure that there is an authorised person present to sign for deliveries and that suitable means of offloading are available. Re-delivery charges will apply.
 
Couriered hand tools and PPE – Carriage Paid on orders over £150.00 exc. VAT
Couriered accessories – Carriage Paid on orders over £300.00 exc. VAT
Palletised render - Carriage Paid on orders over £750.00 exc. VAT
Palletised insulation – Carriage costs; P.O.A, dependant on volume, source and destination.

Collection
Our Trade Counter is open Monday – Friday 7:30am – 4:30pm and Saturday 7:30am – 11:00am. (by appointment) We have a range of hand tools, PPE, scratch render, render beads, thin coat and EWI in stock. The trade counter gets very busy, so to avoid hanging around, why not phone / email your order through before 4:00pm the day before and subject to availability, we can have your product available for collection the following day.

Communication
Letting you know what’s happening with your order is vitally important and our aim is to keep you posted on what’s happening along the way. Just occasionally we might get it wrong, the lorry may break down, traffic is even worse than normal and there are delays…. By keeping you in the loop we can find solutions to most issues that may arise.

Registration
Registration name: CRT International Ltd
Place of registration: Haddons Forge Daventry Road Kilsby Rugby CV23 8XF
Company's registered office: Haddons Forge Daventry Road Kilsby Rugby CV23 8XF
Registered number: 08043769
Contact telephone number: 01277 563336
Email address. info@crtinternational.co.uk